Hi There Everyone!

We wanted to put out a reminder as the season is well under way for everyone.  Here are a few very important notices!

  1. We have recommended macOS Sonoma as the version for all of your Macs this season.  The current release is 14.7.4 and we recommend running 14.7 to version 14.7.4.
  2. Sequoia (macOS 15.x) has not been recommended. If you have upgraded your Macs to Sequoia it is URGENT that you upgrade Sequoia to the latest version (15.3.1 as of now).  macOS Sequoia versions less than 15.3.1 have known issues with connected devices and could impact the reliability of running your events.
  3. When using iPads ensure your permissions are set properly 
  4. Media Assistant Users – Be sure you’re running the latest version here Be sure to have your company code available, reach out to our support if you need it.
  5. If you are having issues uploading please download the updated sync tools here.  Install the downloaded package on your Media Assistant systems to restore syncing reliability.
  6. We recommend the use of a UPS battery backup for your sensitive devices (Cameras, Video Equipment, Network Gear etc).  This will help with preserving your equipment in the case of a power surge or drop in power and help prolong the life of your equipment as you go from venue to venue.